Items Purchased Incorrectly, Ordered In Error or No Longer Require The Item:
If You Have Ordered The Wrong Item, Ordered In Error Or No Longer Require Your Item(S) You Must Contact Us by Email at lawrencelaserdesigns@hotmail.co.uk Before Returning Any Items So That This Can Be Logged. ALL, Items Must Be Returned To Us By Recorded Delivery Or A Tracked Method As We Are Not Responsible If The Item Goes Missing. Proof Of Posting Will Not Be Accepted As Proof Of Return. The Return Postage Is The Customers Responsibility. All Items Must Be Received Un-Used & In Saleable Condition With All Protective Covers, Labels And Packaging Intact. If The Protective Cover Has Been Removed Returns Will Not Be Accepted As The Item(S) Have No Resale Value.
Please Enclose A Copy Of Your Invoice And Contact
Returns Are Not accepted for Personalised Items
Unfortunately, Personalised items are non-refundable, this means anything that is made to your specific requirements, is Personalised or otherwise can’t be resold due to a bespoke element.
To avoid disappointment, please ensure that you check your spelling as we only copy & paste the text you request.
Please Enclose A Copy Of Your Invoice And Contact
Returns Are Not accepted for Personalised Items
Unfortunately, Personalised items are non-refundable, this means anything that is made to your specific requirements, is Personalised or otherwise can’t be resold due to a bespoke element.
To avoid disappointment, please ensure that you check your spelling as we only copy & paste the text you request.
Details When Returning Items.
Please Be Aware That We Do Not Refund Return Postage Costs.
It May Take a Further 5 - 7 Days For The Money To Be Available On Your Credit Card Or Bank Account.
It May Take a Further 5 - 7 Days For The Money To Be Available On Your Credit Card Or Bank Account.
Damaged Items
Returns Are Only Accepted If The Item(s) Are Received Damaged In Transit. In The Unlikely Event That Any Of Your Item(s) Are Received Damaged We Ask To Save Time & Postage In Returning Them Back To Us That You Please Email A Photo Showing The Damage Within 48 Hours of Receiving The Item. After This Time We Cannot Be Held Responsible For Any Damage. Once Received A Replacement Will Be Sent By 1st Class Post or Issue A Refund. The Main Reason We Ask For a Photo Is So We Can Claim Our Costs From The Royal Mail.